About 20 years ago - or so - I was put on blood pressure medicine. Once they got me on pills that didn't have too many side effects I never gave them another thought - just took my pill every morning with my 2nd cup of coffee.
Until
Covid. Then I had trouble getting my pills. I heard the doctors were using the pills for covid patients..... Life became stressful every 3 months when I had to order them... would they have them?? would they have to give me a substitute?
Then life settled down and I had no problems getting my pills.
Until
2 weeks ago. I ordered my prescription online. The pills would be delivered in 48 hours. 72 hours later my pills hadn't arrived. I called the drugstore. They told me my pills had been recalled due to a cancer causing agent being found in them?!! (they couldn't have called to tell me??!!) I asked about the substitute pills - they had been recalled as well. They said they would fax my doctor and get a prescription for a new drug. WOW you think they would have done that as soon as they knew my pills had been recalled.......... ah well.
I waited another 5 days then called the drugstore again. They said my doctor had renewed my prescription for the recalled drugs??!!!! They suggested I call my doctor and get him to prescribe a new drug. (again they couldn't have called me to tell me?!)
I called. The nurse said she would leave him a note.
I waited another 2 days and called the drugstore again. They said they hadn't received anything.............. le sigh
I called the doctor's office again. (Now I was down to 4 day's worth of meds) I explained AGAIN what I needed. They said the office had faxed the drugstore and asked them to recommend a new drug. WTF??!! The drugstore is going to pick the best drug for me? I thought that was my doctor's job??!!!! GRRRRR.
I called the drugstore back and explained my doctor wanted a recommendation. Shock at the drugstore. I was so frustrated I said " listen - just go eeny meeny miny moe and pick one!!" This was on Wednesday.
Thursday I had a phone call from the doctor's office telling me they had sent a new prescription to the drugstore.
Thursday afternoon I got an email from the drugstore telling me my prescription was ready for pick up. (it's supposed to be delivered - but now I want to talk to the druggist about this new pill) I am picking them up this morning.
Is it normal to expect the patient to be the go-between with the drugstore and the doctor??? I don't know - I'm old fashioned I guess - but I kinda expect my doctor to pick the best drugs for me - to call the drugstore and give them the prescription. I kinda expect my drugstore to contact the doctor's office if there is a problem with my drugs... OR at the very least call me so I know there is a problem...........
I am SO not impressed and have no idea who to complain to..........