Monday, June 15, 2015
Don't "they" say every day is a brand new adventure just waiting?? (or something like that)
So I had an "adventure" (see my tongue firmly planted in my cheek?) on the weekend.
When I was up in Ottawa at my daughter's place she does not have TV - can't see the point in paying all that money for cable. So she bought a Smart TV and hooked it
up to her computer and she watches YouTube and Netflix.
I have to admit I got hooked - on Netflix.
We have Netflix here - BUT - it is hooked up to W's TV. I had asked if there was any way I could get it on the TV in the living room and was told no ......... don't have the proper equipment.
Well after one week of boring summer re-runs........ I bit the bullet and asked W about coming with me to purchase this Blu Ray player with Wiifi so I could order Netflix.
That is when I learned - that apparently I am paying for 1/2 of Netflix which I haven't been able to use - and that yes he would come with me to buy the equipment.
I got to the store first - and found a nice young man to show me the dvd players. He showed me an LG and a Samsung. The LG was 20$ cheaper. I asked what was the difference - he said None (makes me wonder now - that I know what I know - if he got some sort of bonus for pushing the LG's)
Anywayyyyy W showed up - made some comment about LG refrigerators catching fire .... I bought it and the cables needed (why don't they include cables??) and we came home. Took W a few hours to set it up - it kept asking for passwords and he couldn't remember them - then finally it started to update the software...that took at least an hour!!!!
Finally it was working!
It would stream my show for about 2 minutes then stop to "buffer" .. over and over. We tried unplugging and plugging the unit back in. Didn't help. W called the service department.
Now this is where you really need to pay attention!!! The customer service department couldn't have cared less - and on top of that they were rude!!
Saturday found me back at the store with the LG all wrapped up to return .............. I was quite frank with the returns clerk about the reason it was being returned - never mind the fact it didn't work - but the important thing to me was how rude and dismissive the customer service department was!!! I would NOT recommend LG products to anyone!!
I purchased a Samsung dvd player for an extra 20$ and guess what ??!! In less than 30 minutes it was up and running perfectly - we didn't even have to call the service department (though I am sure - based on how well their product works - the customer service people would be just as accommodating and polite!!! )
So now I am able to use Netflix .......... and am enjoying finding all sorts of shows I have never watched - hell some I haven't even heard of!!
And that was my big adventure for the weekend........ le sigh....... see how mundane and boring and vanilla my life has become